Short and efficient learning

Core training barmanagers

A Bar Manager is responsible for the full operation of the bar: team, stock, speed, hygiene, service, and control.

1. Main Responsibilities

  • Keep full overview of the bar
  • Ensure correct setup based on menu & layout
  • Manage team positions and workflow
  • Solve problems quickly
  • Maintain hygiene and service quality
  • Control stock and materials
  • Communicate with site crew / area manager

2. Team Management

  • Assign positions: POS / Tap / Prep / Runner
  • Place the right person in the right role
  • Adjust positions if performance drops
  • Be the main point of contact

Good leadership = calm bar + faster service

3. Opening the Bar

Arrive 1 hour early for the briefing and check:

  • Coolers working
  • POS systems active
  • Prices match the terminals
  • Cups / Ice / Garnish ready
  • Stock available
  • Waste bins placed
  • Tap systems working

Important:

  • Do not open the full bar immediately
  • Open 1 fully prepared section first, then expand

4. Stock Control

Know your:

  • Fast sellers
  • Slow sellers
  • Remaining stock

Use stock smartly.

Report shortages early:

  • Product selling too fast
  • Only few boxes left
  • Risk of running empty

Never wait until empty

5. Peak Moments

During rush hours:

  • Keep overview
  • Stay off terminal
  • Reposition staff where needed
  • Support runner if stock runs low
  • Ensure all terminals are active
  • Keep bar clean under pressure

If you lose overview, the bar loses control

6. Hygiene & Waste

  • Separate waste correctly: Cups, Plastic, Cardboard, Deposit items
  • Keep surfaces clean
  • Empty bins regularly

Clean bar = fast bar

7. POS / Cash Register

  • Ensure terminals work properly

If terminal fails:

  • Report immediately (via group chat)
  • Mention bar number + terminal + issue
  • Redirect guests to another line

Every inactive terminal = lost sales

8. Communication & Emergencies

Know portofoon channels:

  • Horeca
  • Control Post / Emergency

Stay calm and communicate to site crew. Examples:

  • Guest passed out
  • Fire
  • Staff incident
  • Technical issue

9. Beer Systems

Basic knowledge required:

  • Empty keg
  • CO₂ issue
  • Foam problems
  • Tap leaks

Always report major issues immediately

10. Last Hours / Closing

2 hours before close:

  • Stop opening unnecessary stock
  • Sell open products first
  • Close sections step by step
  • Move staff to cleaning
  • Organize stock return

Good last hours = easy closing

11. Rules

  • No smoking
  • No phones behind bar
  • No free drinks
  • No personal cash
  • Professional behavior only

Final Mindset

A Bar Manager does not just work the bar. A Bar Manager controls:

  • Pressure
  • Team
  • Speed
  • Problems
  • Results

Stay calm. Stay sharp. Lead the bar.